Terms and Conditions
The rules and guidelines for using South Florida Locals
Effective Date: September 21, 2025
Agreement to Terms
These Terms and Conditions (“Terms”) create a legally binding agreement between you and South Florida Locals regarding your use of our business directory website at southfloridalocals.com and all related services.
By accessing or using our website, creating an account, submitting a business listing, or purchasing any services, you agree to be bound by these Terms and our Privacy Policy.
If you don’t agree with any part of these terms, please don’t use our services.
1. Eligibility and Account Requirements
Age Requirement
Our services are intended for individuals 18 years of age or older. By using our services, you represent and warrant that you meet this age requirement.
Account Registration
- Accurate Information: You must provide truthful, accurate, and complete information when creating an account
- Security: You’re responsible for keeping your login credentials secure and for all activities under your account
- Business Authority: If creating listings for a business, you must have proper authorization to represent that business
- Account Responsibility: You’re liable for all actions taken through your account
Account Termination
We may suspend or terminate accounts that provide false information, abuse our services, or violate these Terms without prior notice.
2. Business Listings and Content
Content Ownership and Rights
- Your Content: You retain ownership of content you submit (text, images, logos, business information)
- Content Rights: You must have proper rights to all content you upload or submit
- Accuracy: You’re solely responsible for the accuracy and legality of your business information
- Updates: You must keep your listing information current and accurate
License to South Florida Locals
By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to:
- Display, host, and distribute your content on our platform
- Format and adapt content for technical requirements
- Use content for marketing and promotional purposes
- Archive content for legal and operational purposes
Content Moderation
- Editorial Control: We may edit, refuse, remove, or reclassify listings at our discretion
- Ranking: We determine listing placement and ranking algorithms
- No Endorsement: Listing presence or ranking doesn’t constitute our endorsement
3. Reviews and User-Generated Content
Review Guidelines
Users may submit reviews and ratings. All user-generated content must comply with these guidelines:
- Honest Reviews: Reviews must be based on genuine experiences
- No Fake Reviews: Submitting false, paid, or incentivized reviews is prohibited
- Appropriate Content: No offensive, defamatory, harassing, or illegal content
- Conflict Disclosure: Disclose any conflicts of interest or business relationships
- No Review Manipulation: Businesses cannot solicit biased reviews or gate negative feedback
Content Moderation Rights
- We may remove, edit, or restrict user-generated content at our discretion
- We’re not obligated to pre-screen content but reserve the right to do so
- We don’t endorse user opinions or guarantee review accuracy
4. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
Illegal and Harmful Activities
- Violating any applicable laws or regulations
- Infringing on others’ intellectual property rights
- Submitting false, misleading, or fraudulent information
- Harassing, threatening, or impersonating others
Technical Violations
- Scraping, crawling, or harvesting data without written permission
- Attempting to circumvent security measures or access restrictions
- Introducing malware, viruses, or harmful code
- Overloading or disrupting our technical infrastructure
- Copying or mirroring substantial portions of our website
Business Conduct Violations
- Manipulating reviews or ratings systems
- Creating multiple accounts to circumvent restrictions
- Using our platform for unauthorized commercial activities
- Misrepresenting business relationships or affiliations
5. Payments and Subscriptions
Payment Processing
- Payment Processor: All payments are processed securely through Stripe
- Currency: All prices are in USD unless otherwise specified
- Taxes: Additional taxes and fees may apply based on your location
- Price Changes: We may modify pricing with reasonable advance notice
Subscriptions and Renewals
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Cancellation: Cancel through your account settings before renewal to avoid charges
- Pro-Rating: We don’t typically provide pro-rated refunds for partial periods
Refund Policy
All fees are non-refundable except where required by law or as expressly stated in writing. Contact us at info@southfloridalocals.com to resolve billing concerns before disputing charges. We may contest unauthorized chargebacks and suspend accounts for chargeback abuse.
6. Advertising and Sponsored Content
Paid Visibility Features
- Sponsored Listings: We offer paid promotional placements and featured listings
- Ranking Impact: Paid status may affect search ranking, visibility, and display frequency
- Disclosure: We label sponsored content where practical and feasible
- No Guarantees: Paid placement doesn’t guarantee specific results or outcomes
Affiliate Relationships
We may participate in affiliate programs and earn commissions from certain links or referrals at no additional cost to you. These relationships don’t influence our editorial independence and don’t constitute endorsements.
7. Communications and Marketing
Service Communications
By creating an account, you consent to receive essential service communications including:
- Account notifications and security alerts
- Billing and subscription information
- Policy updates and legal notices
- Customer support responses
Marketing Communications
- Email Marketing: You can opt out of promotional emails using unsubscribe links
- Future SMS: If we implement SMS marketing, standard message rates apply and you can opt out by replying STOP
- Preferences: Manage communication preferences in your account settings
8. Third-Party Services and Links
Our platform integrates with and links to third-party services. We’re not responsible for:
- Third-party websites, products, or services
- External privacy policies or terms of service
- Accuracy of third-party content or claims
- Business transactions between users and listed businesses
- Actions or policies of payment processors, analytics providers, or social media platforms
Your Responsibility
You’re responsible for reviewing third-party terms and conducting your own due diligence before engaging with external services or businesses.
9. Intellectual Property Rights
Our Rights
The South Florida Locals website, including all designs, logos, trademarks, software, and content, is owned by us or our licensors and protected by intellectual property laws.
Your Rights
You retain ownership of content you submit, subject to the license granted in these Terms.
Copyright Infringement
We respect intellectual property rights. If you believe content on our platform infringes your copyrights, contact us at info@southfloridalocals.com with detailed information including:
- Description of the copyrighted work
- Location of the allegedly infringing content
- Your contact information and statement of good faith belief
- Statement of accuracy and authorization to act
10. Service Availability and Changes
Service Modifications
- We may add, modify, or discontinue features at any time
- We may change terms, policies, or pricing with reasonable notice
- We don’t guarantee backward compatibility for all changes
Service Availability
- We don’t guarantee uninterrupted or error-free service
- Scheduled maintenance, outages, or technical issues may occur
- Third-party service disruptions may affect our platform
11. Disclaimers and Limitations
Service Disclaimers
Our services are provided “AS-IS” and “AS-AVAILABLE.” We disclaim all warranties, express or implied, including:
- Merchantability and fitness for particular purposes
- Accuracy, reliability, or completeness of content
- Non-infringement of third-party rights
- Continuous, uninterrupted, or secure access
Professional Advice Disclaimer
We don’t provide professional legal, medical, financial, or business advice. Content on our platform is for informational purposes only.
Limitation of Liability
To the fullest extent permitted by Florida and U.S. federal law, we won’t be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities, even if advised of such possibility.
12. Indemnification
You agree to defend, indemnify, and hold harmless South Florida Locals, its affiliates, officers, employees, and contractors from any claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of our services
- Content you submit or post
- Violation of these Terms
- Violation of any third-party rights
- Any negligent or wrongful conduct
13. Termination
Termination Rights
We may suspend or terminate your access immediately for:
- Violation of these Terms
- Fraudulent or abusive behavior
- Non-payment of fees
- Legal or regulatory concerns
- Risk to platform integrity or user safety
Effects of Termination
- Your right to use our services ends immediately
- We may delete your account and content
- Licenses you granted may continue for archival and legal purposes
- Outstanding payment obligations remain due
14. Legal and Governing Law
Governing Law
These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict of law principles.
Jurisdiction and Venue
You agree to the exclusive jurisdiction and venue of state and federal courts located in Palm Beach County, Florida for any legal disputes.
Class Action Waiver
To the maximum extent permitted by law, you agree that disputes will be resolved on an individual basis and not as part of any class action or representative proceeding.
Note: Some jurisdictions don’t allow certain disclaimers or limitations. In such cases, these provisions may not apply to you, and your rights may be determined by applicable local law.
15. Changes to These Terms
We may update these Terms at any time to reflect changes in our services, technology, or legal requirements.
- Effective Date: Changes become effective when posted with an updated effective date
- Notification: Material changes will be highlighted prominently
- Continued Use: Using our services after changes constitutes acceptance
- Disagreement: If you don’t agree with changes, discontinue use of our services
We encourage you to review these Terms periodically to stay informed of any updates.
Questions About These Terms?
If you have questions about these Terms and Conditions or need clarification on any provisions, please contact us.
South Florida Locals
PO Box 17463
West Palm Beach, FL 33416
Phone
We typically respond to legal inquiries within 3-5 business days.