How to Claim Your Business Listing
Take control of your South Florida business profile and start attracting more local customers
Ready to claim your listing? The entire process takes about 10 minutes and requires phone verification by our team to ensure legitimate business owners.
Why Claim Your Business Listing?
Take ownership of how your business appears to thousands of South Florida customers searching for your services
Verified Owner Status
Get a “Verified Business Owner” badge that builds customer trust and shows you’re a legitimate, verified South Florida business.
Complete Control
Update your business information, add photos, manage hours, respond to reviews, and showcase everything that makes your business special.
More Customers
Claimed listings perform better in search results and give customers confidence to choose your business over competitors.
Step-by-Step Claiming Process
The entire process takes about 10 minutes plus verification time, and is designed for busy business owners
Create Your Free Account
Before claiming a listing, you’ll need a free account on South Florida Locals. This helps us verify legitimate business owners and prevents fraudulent claims. Create your account here using your business email address.
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Use your business email address for credibility
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Account creation is completely free
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Your information is kept secure and private
Find Your Business Listing
Search for your business on South Florida Locals using your business name, address, or phone number. Most South Florida businesses already have a basic listing in our directory from public data sources.
Search tips for best results:
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Try your exact business name first
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Search by your business phone number
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Use your street address if name search doesn’t work
Submit Your Claim Request
Once you find your listing, look for the red “Claim This Business” button on the listing page. Click it to open the claim form. You’ll need to provide basic information about yourself and your relationship to the business.
Information required in the claim form:
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Your full name and title/position at the business
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Business phone number where you can be reached
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Brief explanation of your relationship to the business
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Any corrections needed to the existing listing information
Phone Verification by Our Team
After you submit the claim form, our verification team will personally call you to verify your ownership of the business. We personally call each business to prevent fraudulent claims and ensure legitimate owners. This personal touch helps us maintain the integrity of our directory.
What to expect during the verification call:
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A brief, friendly conversation to verify your identity and business ownership
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Questions about your business and the information in your listing
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We may request business ownership documentation (see below for examples)
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The call typically takes 3-5 minutes and is very straightforward
Start Managing Your Verified Listing
Once our team approves your claim after the phone verification, your listing will immediately appear in your account dashboard with full management capabilities. You can now update information, add photos, respond to reviews, manage your business hours, and access premium features!
What you can do with your claimed listing:
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Update business information, hours, and contact details instantly
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Add high-quality photos and showcase your business
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Respond to customer reviews and build your reputation
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Access analytics and see how customers find your business
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Display the trusted “Verified Business Owner” badge
Business Ownership Documentation
To verify legitimate business ownership and prevent fraudulent claims, our team may request documentation during the phone verification process. Having these documents readily available helps speed up the approval process and demonstrates your legitimate ownership.
Documents We May Request During Phone Verification:
Note: These documents are only requested if needed during our phone conversation with you to verify ownership.
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Business License – Florida business license or local business permit
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Business Cards or Letterhead – With your name and business contact information
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Utility Bills – Recent bills showing the business address
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Professional Licenses – Contractor, real estate, medical, legal, or industry-specific licenses
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Business Website – Your name listed as owner/contact on your official website
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Insurance Documents – Business insurance policies or certificates
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Tax Documents – Business tax returns or EIN documentation
Common Questions
How long does verification take?
Claims submitted before 5:00 PM EST Monday-Friday are typically approved the same business day after our phone verification. Weekend submissions are processed the following Monday.
What if my business isn’t listed yet?
No problem! You can create a new listing in just 60 seconds and claim it immediately during the creation process.
Can I claim multiple business locations?
Yes! Each location needs to be claimed separately, but you can manage all your business locations from the same account dashboard.
Is there a cost to claim my listing?
Claiming your listing is completely free. You can optionally upgrade to premium features for enhanced visibility and advanced marketing tools.
What if someone else claimed my business?
Contact our support team immediately if you believe someone has fraudulently claimed your business. We take this seriously and will investigate all legitimate ownership disputes.
Troubleshooting Common Issues
I don’t see a “Claim This Business” button
This usually means the listing is already claimed and verified. Look for a “Verified Business” badge. If you believe this is an error or someone fraudulently claimed your business, contact our support team immediately.
The claim form won’t submit
Ensure all required fields are filled out completely and you’re logged into your account. Try refreshing the page and submitting again. If issues persist, try a different browser or clear your browser cache.
Your team hasn’t called me yet
We typically call within 4-6 hours during business days. Ensure the phone number in your claim form is correct and can accept calls. If urgent, email hello@southfloridalocals.com to expedite your verification.
My claim was denied
You’ll receive notification explaining the reason for denial. Common reasons include insufficient proof of business ownership or inability to verify contact information. You can resubmit with additional documentation or contact support for clarification.
Need Help with Your Claim?
Our South Florida-based support team is here to help you through the claiming and verification process
Email Support
hello@southfloridalocals.com
Response within 4-6 hours
Phone Support
(561) 710-5373
Mon-Fri 9AM-6PM EST